1. Introduction

Meravi Digital Information & Marketing Service (“Meravi”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services including courier delivery, AC repair, vehicle service, electronic repair, and real estate assistance.

2. Information We Collect

We may collect the following information:

• Name, phone number, and email address
• Service address and pickup/delivery address
• Booking and service details
• Payment information (processed securely via third-party providers)
• Website usage data (cookies & analytics)

3. How We Use Your Information

Your information is used for:

• Providing and managing requested services
• Scheduling appointments and service updates
• Customer support and communication
• Improving our services and website experience
• Sending service notifications and offers (optional)

4. Information Sharing

We do not sell or rent your personal data. Your information may only be shared with:

• Service technicians or delivery partners for service completion
• Payment gateways for transaction processing
• Government authorities if legally required

5. Data Security

We implement reasonable technical and administrative security measures to protect your personal data from unauthorized access, misuse, or disclosure.

6. Cookies

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can disable cookies through your browser settings if you prefer.

7. User Rights

You have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out from promotional communication

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.

9. Updates to Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Meravi Digital Information & Marketing Service
LG, D-211, Laxman Palaza, Munirkaq, New Delhi - 110067
Phone: +91 9955246815
Email: info@meravidigital.in